How It Works: Customer Journey
Follow the complete ordering process from scan to delivery
Customer Scans QR Code
Guest sits at table and scans the QR code with their smartphone camera
WHAT HAPPENS:
- No app download required
- Works on any smartphone
- Instant access to menu
- Table automatically detected
📱 Phone Camera → QR Code
Screen Preview
Browse Digital Menu
Customer views full menu with photos, descriptions, prices, and allergen info
WHAT HAPPENS:
- Beautiful menu presentation
- Filter by vegetarian/vegan
- See allergen information
- View high-quality food photos
🍕 Menu Categories → Item Details
Screen Preview
Add Items to Cart
Guest selects items, customizes options, and adds to cart
WHAT HAPPENS:
- Select variants (size, toppings, etc.)
- Add special instructions
- See real-time price updates
- Minimum order requirements shown
🛒 Cart with 3 items: €45.50
Screen Preview
Place Order
Customer enters name/phone and confirms order - no payment needed
WHAT HAPPENS:
- Simple checkout process
- No credit card required
- Order confirmation on screen
- Estimated wait time shown
✅ Order #1234 Confirmed
Screen Preview
Restaurant Notified
Order instantly appears in restaurant admin dashboard with sound alert
WHAT HAPPENS:
- Real-time order notifications
- Kitchen display shows all details
- Table number clearly marked
- Print receipt option
🔔 New Order - Table 5
Screen Preview
Order Prepared & Delivered
Kitchen prepares food, updates status, staff delivers to correct table
WHAT HAPPENS:
- Status: Preparing → Ready → Delivered
- Customer can see order status
- Staff knows exactly which table
- Payment collected when delivered
🍽️ Delivered to Table 5
Screen Preview
Why Restaurants Love This System
Real benefits for your business and customers
Faster Service
Reduce wait times by 40%. Orders go directly to kitchen.
Increase Revenue
Average order value increases 25% with digital menu.
Better Experience
Customers love the convenience and speed.
Lower Costs
Need fewer servers. No printed menus to update.
Multi-Language
Menu auto-translates to customer language.
Analytics
See what sells best, peak times, popular items.
Ready to Upgrade Your Restaurant?
€500 setup + €149/month (or €1,490/year - save 2 months)
Common Questions
Do customers need to download an app?
No! It works directly in the phone browser. Just scan the QR code and order.
How do customers pay?
Payment is collected by your staff when delivering the food (cash or card terminal). Online payment integration available on request.
Can we update the menu ourselves?
Yes! Your admin dashboard lets you add/edit menu items, change prices, mark items unavailable, and more - all in real-time.
What if we don't have technical staff?
Don't worry! The system is designed to be simple. We provide training and ongoing support. If you can use WhatsApp, you can use this system.